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Privacy Policy | ferarri88 Official Casino Malaysia

Last Updated: 2026-08-19

Privacy at a Glance

  • What we collect: Identity, payment details, and technical device data.
  • Why we collect it: To manage your account, process payouts, and prevent fraud.
  • Who sees it: Only authorized staff and essential partner service providers.
  • Retention: Kept for the account lifecycle and as required by Malaysian law.
  • Your Control: You can request data access or deletion via our support team.

Introduction and Scope

This Privacy Policy describes how ferarri88 collects, uses, and protects the personal information of our users in Malaysia. By using our services, you agree to the practices described in this document.

This policy applies exclusively to the services provided by ferarri88. It does not extend to third-party websites, external links, or payment gateways that you may visit after leaving our platform. We encourage you to review the privacy policies of any external sites you encounter.

Personal Information We Collect

Account and Identity Data

Information provided during registration to create your unique user profile and ensure account security.

Verification Documents

Identification materials required to verify your age and identity, ensuring compliance with gaming regulations.

Payment Data

Financial information necessary to process deposits and withdrawals securely through our approved channels.

Gaming and Transaction Activity

Records of your wagers, wins, losses, and financial transactions to maintain fair play and account history.

Technical Data

IP addresses, browser types, device identifiers, and operating system details used to optimize performance and security.

Communication Records

Logs of interactions with our support team to resolve queries and improve our service quality.

How We Collect Data

We gather information through three primary channels:

  1. Directly from You: When you register an account, complete KYC verification, or contact our support team.
  2. Automatically: Using cookies and similar technologies when you navigate our website or use the mobile application.
  3. From Partner Providers: Information received from our partner payment processors and identity verification services to confirm transaction validity.

Why We Use Data

Your data is used for the following specific purposes:

  • Account Management: Creating, maintaining, and securing your member profile.
  • Financial Transactions: Processing deposits and payouts accurately and efficiently.
  • Compliance: Verifying age and identity to prevent underage gaming.
  • Security: Detecting fraud, preventing multi-accounting, and mitigating cyber threats.
  • Personalization: Tailoring the gaming experience and content to your preferences.
  • Legal Obligations: Fulfilling regulatory requirements applicable to gaming operators in Malaysia.
  • Marketing: Sending promotional updates only if you have provided explicit consent.

When We Share Data

We do not sell your personal data to third parties. Information is only shared in the following circumstances:

  • Service Providers: With payment processors, verification agencies, and technical infrastructure providers necessary for the site to function.
  • Legal Requirements: When compelled by law to provide information to relevant authorities to prevent crime or comply with legal mandates.

How We Protect Data

We employ industry-standard security measures to keep your data safe:

  • Encryption: Use of advanced encryption protocols for data in transit.
  • Access Control: Strict internal permissions ensuring only authorized personnel access sensitive data.
  • Isolation: Separation of payment processing data from general user profiles.
  • Monitoring: Constant system monitoring to detect and respond to potential vulnerabilities.

Cookies and Tracking

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. For detailed information on the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Your Rights

Depending on your jurisdiction, you have the following rights regarding your data. You may exercise these by contacting our support team via the channels available on this site:

Right to Access & Correction

Request a copy of your data or correct any inaccuracies in your profile.

Right to Deletion

Request the removal of your personal data, subject to legal retention requirements.

Right to Portability

Request a transfer of your data to another service provider in a structured format.

Right to Object

Object to the processing of your data for specific purposes, such as marketing.

Withdrawal of Consent

Withdraw your consent for data processing at any time.

Marketing Opt-Out

Unsubscribe from promotional communications through your account settings.

Note: Even after an account is closed, we are required to retain certain transaction and identity records to comply with anti-money laundering (AML) and gaming laws.

How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is terminated, we only keep the data that is necessary for the purposes for which it was collected, or as required by the applicable law in Malaysia.

Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, that account will be permanently closed and all associated funds may be handled according to our internal compliance rules.

Parents or guardians who believe a minor has registered an account are encouraged to report this immediately to our support team.

Cross-Border Transfers

To provide a global standard of service, some of our technical and payment providers operate outside of Malaysia. By using our platform, you acknowledge that your data may be processed in these jurisdictions. We apply appropriate safeguards to ensure your information remains protected regardless of where it is processed.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates will be published on this page. We recommend that you periodically check the "Last Updated" date at the top of this page to stay informed about how we handle your data.

Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to our dedicated team.

Contact Support Team